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- U.S. ROBOTICS MODEMS SELECTED BY COMPUSERVE FOR NEW 9600
- DIAL-UP ACCESS
-
- SKOKIE, Ill., December 10, 1990 -- U.S. Robotics, Inc. today
- announced that CompuServe Incorporated has purchased an
- initial order of 500 U.S. Robotics Courier HST Dual Standard
- Rackmount 32 modems. CompuServe, a leading provider of online
- information and packet data network services, will use the
- modems to expand the breadth of its network to offer 9600 bps
- dial-up access.
-
- CompuServe selection of our Dual Standard confirms what we
- have always said about the product, said Jonathan Zakin, U.S.
- Robotics executive vice president for sales and marketing.
- The Dual Standard offers customers the most technologically
- sound, feature-rich and compatible modem available.
-
- The Courier Dual Standard modems will allow more than 740,000
- members of the CompuServe Information Service and the 320
- corporate customers on the company packet data network to
- establish online connections at much higher speeds than have
- been previously available.
-
- CompuServe customers can access the network at 9600 bps via a
- local phone call from: Atlanta,Ga.; Chicago, Ill.; Columbus,
- Ohio; Dallas, Texas; Fairfax, Va.; New York, N.Y.; Newport
- Beach, Calif.; Santa Clara, Calif.; Troy, Mich.; and Tucson,
- Ariz. Access at 9600 bps will be offered in 24 additional
- cities by March 1.
-
- Modems Selected Through Tough RFP Process
-
- While more than 20 modem vendors competed for the CompuServe
- account, only U.S. Robotics met the company╒s stiff
- requirements. We required all vendors to meet our basic
- technical requirements to merit further consideration in the
- RFP process, said Paul Lambert, Director of Production for
- CompuServe╒s Network Services Division.
-
- Lambert continued, We also weighed optional features and
- general information to help us further determine the vendors
- to pursue. We then considered three important factors to
- reach our conclusion: quality, service and value. Quality
- includes criteria like modem performance and construction.
- As for service, we wanted to know what kind of experience we
- would have working with USR, which was given great
- recommendations by other corporate customers. Finally, we
- were interested in value, which is a function of quality and
- service. USR was selected based on a mix of all criteria.
-
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- CompuServe Selects Full-Feature Modems
-
- One of CompuServe╒s technical requirements is the ability to
- upgrade modems to V.32 bis, a feature included in the latest
- U.S. Robotics Courier high-speed line. We want the Courier
- HST Dual Standard to be the last analog modem that we buy,
- Lambert said. He added that CompuServe wanted to have the
- most fully-featured modems in order to take advantage of the
- various technologies as the market demands.
-
- CompuServe desire to incorporate the latest modem technology
- is a strong indicator that V.32 bis will be the high speed
- modem standard of choice, and that products containing only
- the V.32 standard will have a short product life cycle,╙
- Zakin said.
- Of course, Zakin added, the USR V.32 bis modem supports both
- V.32 and V.32 bis, plus all lower CCITT modulation
- standards.
-
- U.S. Robotics Courier Dual Standard Modems
-
- Courier Dual Standard modems, among the most versatile and
- compatible available, can communicate at 14,400 bps in V.32
- bis mode, 9600 bps in V.32 mode, and at 14,400 bps under
- USR╒s proprietary HST protocol. CCITT V.42/V.42bis and MNP
- 2-5 error correction and data compression protocols are
- standard features. U.S. Robotics Courier HST Dual Standard
- supports all major modulation standards including Bell 103
- and 212 A and CCITT V.32, V.22bis, V.22, V.21. The company
- has recently begun shipping its latest model HST Dual
- Standard, which premiered at COMDEX and takes advantage of
- the new CCITT V.32 bis draft recommendation. Suggested
- retail pricing is $1295 for external and rackmount models;
- $1245 for the internal model.
-
- U.S. Robotics, Inc., is a leading designer, manufacturer and
- marketer of data communications hardware and software. Both
- corporate headquarters and manufacturing operations are based
- in Skokie, Ill. U.S. Robotics owns and operates Miracom
- Technology Ltd., Ipswich, England, and Communications
- Research Group, Baton Rouge, La. The privately-held company
- markets its products to business, industry, government
- agencies and original equipment manufacturers.
-
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- /28
-
- Please refer reader inquiries to U.S. Robotics, Inc.,
- at 1-800-DIALUSR.